Where to Call in Case of a Power Outage?
Power outages occur periodically in Cyprus. Knowing whether it’s a breakdown or a planned outage will help you organize your day.
Electricity Hotline in Cyprus
If there is no electricity or if you encounter any other electricity-related problems, you should call the short number 1800 and report any issues.
For example, you can also call this number to request tree trimming or streetlight repairs.
- If you are outside Cyprus, you can report electricity issues by calling +35722201800.
EAC Customer Service Line
For questions about contracts, bills, and other matters, you should dial a different short number: 1818.
- If you are outside Cyprus, you can call +35722201818.
Frequently Asked Questions about Electricity in Cyprus
How to connect electricity when purchasing a property?
The first step is to transfer the electricity bill to your name. Then, gather the required documents, pay a deposit, and arrange the connection with EAC. We have detailed this process in our guide to connecting electricity in Cyprus.
How to pay for electricity in Cyprus?
You can pay the electricity provider through several methods: EAC service centers, the jccsmart.com service, your bank's app, or the EAC app. Learn more about paying for electricity in Cyprus.
How to check your electricity balance in Cyprus?
The EAC app displays your account details. After registering on the EAC website, you can also view your account information. Alternatively, you can call 1818 and provide your 11-digit account number.
How to find out about planned outages?
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Author
Born and raised in Yekaterinburg, visited more than 40 countries, lived in the USA for some time, and in 2022, moved to Northern Cyprus. Education: Ural State University (now Ural Federal University), Faculty of Political Science and Sociology. Professional Experience: Since 2008, worked in the…