Service centers for the population in Cyprus

For the convenience of the population and the provision of various services, Citizen Service Centers were opened in Cyprus in 2005.

In Greek, the abbreviation is written as KEP (Κέντρο Εξυπηρέτησης του Πολίτη), and these centers are located in the main locations of Cyprus.

• Functions of the service centers
• Services provided to citizens
• Addresses and contacts
• Frequently Asked Questions

Functions of the service centers

The purpose of these centers is to improve the work of the administration of government services. They offer a multitude of services from various government organizations in one place.

Services are provided on behalf of six government departments, although some services may not be available at all service centers.

• Department of Motor Vehicles
• Department of Social Insurance
• Subsidies and Benefits Service of the Ministry of Finance
• Department of Civil Registry and Migration
• Ministry of Health
• Department of Land and Surveys

Services provided to citizens

Issuance of certificates and other documents:

• Birth certificate;
• Identity card;
• Permanent residency certificate;
• Driver's license;
• Vehicle registration;
• Road tax payment license;
• Statement of contributions to social insurance;
• Social insurance certificates;
• European Health Insurance Card.

Submission of applications for:

• Passport;
• Refugee ID;
• Registration in the electoral roll;
• Student stipend;
• Benefits (for a child, for a mother, for illness, for pregnancy and childbirth, for marriage, for occupational injury);
• Pension (old age, social, disability).

Addresses and contacts of service centers

Nicosia

• Address 1: Georgiou Seferis, 2415 Engomi Nicosia
• Phone 1: 22315141
• E-mail 1: [email protected]
• Address 2: 36 Arch Makariou Avenue 3 1065 Nicosia
• Phone 2: 22419190
• E-mail 2: [email protected]

Limassol

• Address 1: 21 Spyrou Arauzou Street 3036 Limassol
• Phone 1: 25305033
• E-mail 1: [email protected]
• Address 2: 67 Famaghostou Street 4636 Kolossi
• Phone 2: 25824334
• E-mail 2: [email protected]

Larnaca

• Address: 42 Spyrou Kyprianou Ave. 6051 Larnaca
• Phone: 24815556
• E-mail: [email protected]

Paralimni

• Address: Eleftherias Street 83 5380 Deryneia
• Phone: 23300302
• E-mail: [email protected]

Paphos

• Address: Elev. Ave. 62 Venizelou 8021 Paphos
• Phone: 26948686
• E-mail: [email protected]

Polis

• Address: 1 Evagora Pallikaridis Street 8820 Poli Chrysochous
• Phone: 26821894
• E-mail: [email protected]

Troodos

• Address: 70 Arch. Makariou St. 4878 Pelendri
• Phone: 25813410
• E-mail: [email protected]

Frequently Asked Questions about Citizen Centers

Is a prior appointment required?

Yes, an appointment is required for service. Please use the telephone numbers provided in the article or the general citizen service center number: 80002000.

What are the working hours of the centers?

The centers operate from 8 am to 5 pm, but some services are unavailable after 2:30 pm. It is advisable to inquire in advance by phone or email using the contacts provided above.

Do the centers have internet access?

Citizens visiting the centers are provided with internet access so they can search for information and submit applications to government organizations directly at the centers.

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